Privacy Policy

Who We Are

This website is operated by IQ GENETIC TECHNOLOGY LIMITED ("we", "us"). This policy explains how we handle your personal data when you browse this site or contact us by WhatsApp, phone or email.

Information We Collect

We only collect what you choose to give us: typically your name, phone number, WhatsApp number, email address, and any health-related details you mention when enquiring. This site has no membership registration and never asks for payment details.

• Contact details you send us voluntarily
• Health information you choose to share when consulting us
• Basic browsing data such as browser type, used only to improve the site

How We Use Your Information

We use your data solely to answer your enquiry, arrange for a sales consultant to reach you, provide product information and after-sales support, and meet our legal obligations. We do not use it for unrelated purposes.

Sharing and Disclosure

We never sell or rent your personal data. We only disclose it with your consent, to partners who need it to deliver our service (and who are bound by confidentiality), or where the law or a regulator requires it.

Data Retention

We keep your personal data only as long as needed for the purpose it was collected, after which it is securely deleted or anonymised.

Your Rights

Under Hong Kong's Personal Data (Privacy) Ordinance you may request access to, and correction of, the personal data we hold about you. Use any of the channels below to make a request.

Security

We apply reasonable technical and organisational safeguards to protect your data against unauthorised access, use or disclosure.

Cookies

This is a static website and only uses local storage for essential functions such as remembering your chosen language. We do not use advertising or tracking cookies.

Changes to This Policy

We may update this policy from time to time; the current version will always appear on this page.

Contact Us

Questions about this policy are always welcome.